Welcome to the online e-commerce portal of Nehal Traders. Below are the terms and conditions governing your access to our website and its usage. To use our services through this portal, you need to accept these terms and conditions.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your shipping address and contact details.
You represent and warrant that:
(i) you have the legal right to use any payment method (s) in connection with any Purchase; and
(ii) the information you supply to us is true, correct, and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
As we deal with fresh and perishable products, our promise to customers is to provide fresh produce at all times. This allows our customers to raise any quality/missing concerns within 24 hours of receiving the product.
Upon return of the products, we initiate a refund for the value of the returned product to the original payment method within 5-7 working days or provide loyalty points to the Customer, which can be used in future orders with NehalTraders.com.
Any complaints received after 24 hours of the product's delivery will be handled on a case-by-case basis.
We make every effort to deliver the products within the timeframes specified by the Customer. In the event of any delay or non-delivery of a product due to a customer error (incorrect address, name, contact number, or customer unavailability), our commitment to providing fresh produce stands null and void.
Cash Refund is done only for Cash Payment.
Refunds against Gift Vouchers & Coupons are not applicable.
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
We offer same-day delivery services for all areas served by Nehal Traders. To ensure you receive your orders promptly, please note our cutoff times for placing orders.
We accept the following payment methods:
Cash on Delivery
Pay with Card on Delivery
A delivery charge will be applied to Cash/Card on Delivery Orders.
For any inquiries or assistance, please feel free to contact us at:
Email: info@nehaltraders.com